Data Mining, Down Under

Welcome to “Data Mining, Down Under”, a blog by Aussie data miner Shane Butler.

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Reducing Churn Through Social Network Analysis

February 23rd, 2010 · 1 Comment · Australia, Industry

Earlier in the month local data miner Tim Manns presented at the Sydney Data Miners group.  Tim spoke on some work been doing at Optus around using mobile call patterns to establish social networks and using these networks to reduce customer churn.  Interestingly, there are also applications in many other areas, including data cleansing, for [...]

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